by Alayna | Nov 9, 2022 | Communication, SMART.remark
Active Listening November 9, 2022 Are you really listening or just waiting to talk? There’s a difference. Active listening is a skill that doesn’t necessarily come naturally to many of us, but it is a critical IMPACT skill and, thankfully, one that can be...
by Alayna | Oct 12, 2022 | Communication, Professionalism, SMART.remark
Apologies Matter October 12, 2022 Apologies. They can be stressful and humbling but are very essential for a healthy workplace. Everyone, from the bottom of the ladder up to the top, makes mistakes at some point. The key is recognizing you’ve made a...
by Alayna | Sep 14, 2022 | Communication, Professionalism, SMART.remark
SMART.remark – Thoughtful Disagreement September 14, 2022Disagreement in the workplace is inevitable as we all come to the table with different ideas, perspectives, and experiences. Instead of viewing disagreement as uncomfortable and something to be avoided,...
by Alayna | Jun 20, 2022 | Communication, Influence & Leadership, SMART.remark
The Attitude of Gratitude June 20, 2022Sharing gratitude has the power to bring out your full potential and positively impact those around you. Research has shown the practice of sharing gratitude can create tons of personal benefits for you like improved...
by Alayna | May 16, 2022 | Communication, Influence & Leadership, SMART.remark
Stop Saying “But” and Start Saying “And” May 17, 2022Do you ever catch yourself saying things like, “I love that idea, but we need to do it differently?” As soon as you say the word “but,” the other person immediately forgets the part about you...
by Alayna | Mar 28, 2022 | Communication, SMART.remark
Communicate with Kindness March 28, 2022″You should know that when a message you convey to another person is not understood by him, at least one of the following things is true: what you have said is not true, or you have conveyed it without...
