Conflict – Seek Understanding

Conflict – Seek Understanding

by | Mar 14, 2022 | Communication, SMART.remark

Conflict…there is no escaping it in the workplace. But conflict doesn’t have to be a negative, it can be an opportunity for learning and growth if handled well. “Research from Columbia University shows that how you handle conflict can make or break your career. The...
Accepting Criticism

Accepting Criticism

by | Oct 21, 2021 | Communication, Professionalism, SMART.remark

  Criticism, whether constructive or mean-spirited, is not always easy to receive. Check out this video from SMART President, Brent Mitchell to learn a successful strategy for accepting criticism like a pro! 𝗧𝗼 𝘆𝗼𝘂𝗿 𝘀𝘂𝗰𝗰𝗲𝘀𝘀!Back to SMART.remark...
The “Write” Stuff

The “Write” Stuff

by | Oct 11, 2021 | Communication, SMART.remark

Are you delivering your intended message in your written communications?  Are you sure?  Word choice, tone, punctuation, contractions, emojis can all impact your message and the outcome, especially on a remote team.  When working remotely, you lack the face-to-face...