Active Listening

Active Listening

by | Nov 9, 2022 | Communication, SMART.remark

Are you really listening or just waiting to talk? There’s a difference. Active listening is a skill that doesn’t necessarily come naturally to many of us, but it is a critical IMPACT skill and, thankfully, one that can be developed. The benefits of being an active...
Develop Your Resilience

Develop Your Resilience

by | Oct 26, 2022 | Influence & Leadership, SMART.remark

“Resilience (or resiliency) is our ability to adapt and bounce back when things don’t go as planned.” Hmm, can you relate to things not going as planned? In today’s workplace, quite often, the plan keeps changing. We may be dealing with organizational change,...
Apologies Matter

Apologies Matter

by | Oct 12, 2022 | Communication, Professionalism, SMART.remark

Apologies. They can be stressful and humbling but are very essential for a healthy workplace. Everyone, from the bottom of the ladder up to the top, makes mistakes at some point. The key is recognizing you’ve made a mistake and starting the process of moving...
Do the Right Thing

Do the Right Thing

by | Sep 28, 2022 | Professionalism, SMART.remark

Facing a sticky situation and wondering what to do?  Presented with a difficult choice? You will strengthen your personal brand and sleep better at night by following this simple, but not always easy advice…Do the Right Thing. Watch this video to learn more about...
Thoughtful Disagreement

Thoughtful Disagreement

by | Sep 14, 2022 | Communication, Professionalism, SMART.remark

Disagreement in the workplace is inevitable as we all come to the table with different ideas, perspectives, and experiences.  Instead of viewing disagreement as uncomfortable and something to be avoided, healthy teams welcome conflict and understand a respectful...
Inversion Thinking

Inversion Thinking

by | Aug 24, 2022 | Critical Thinking, SMART.remark

As companies drive to innovate, employers list Critical Thinking as one of the most valued skills in the modern workplace.  With AI and Automation evolving at a rapid pace, we need to be sure our human skills are keeping pace. Critical Thinking is one such skill we...