Active Listening

Active Listening

Active Listening November 9,  2022 Are you really listening or just waiting to talk? There’s a difference. Active listening is a skill that doesn’t necessarily come naturally to many of us, but it is a critical IMPACT skill and, thankfully, one that can be...
Develop Your Resilience

Develop Your Resilience

Developing Your Resiliency October 26,  2022 “Resilience (or resiliency) is our ability to adapt and bounce back when things don’t go as planned.” Hmm, can you relate to things not going as planned? In today’s workplace, quite often, the plan keeps...
Apologies Matter

Apologies Matter

Apologies Matter October 12,  2022 Apologies. They can be stressful and humbling but are very essential for a healthy workplace. Everyone, from the bottom of the ladder up to the top, makes mistakes at some point. The key is recognizing you’ve made a...
Do the Right Thing

Do the Right Thing

Do the Right Thing September 28, 2022 (reposted from August 11, 2021) Facing a sticky situation and wondering what to do?  Presented with a difficult choice? You will strengthen your personal brand and sleep better at night by following this simple, but not always...
Thoughtful Disagreement

Thoughtful Disagreement

SMART.remark – Thoughtful Disagreement September 14, 2022Disagreement in the workplace is inevitable as we all come to the table with different ideas, perspectives, and experiences.  Instead of viewing disagreement as uncomfortable and something to be avoided,...
Inversion Thinking

Inversion Thinking

SMART.remark – Inversion Thinking August 24, 2022As companies drive to innovate, employers list Critical Thinking as one of the most valued skills in the modern workplace.  With AI and Automation evolving at a rapid pace, we need to be sure our human skills are...