Communicate with Kindness
March 28, 2022
“You should know that when a message you convey to another person is not understood by him, at least one of the following things is true: what you have said is not true, or you have conveyed it without kindness.” – Leo Tolstoy
We always want to be honest and truthful in any message we convey – but just as important, is that we communicate with kindness, so the message is received.
I don’t think this was penned with consulting in mind, but it is great advice for us SMART Professionals.
To your success!