Accepting Criticism

Accepting Criticism

  Criticism, whether constructive or mean-spirited, is not always easy to receive. Check out this video from SMART President, Brent Mitchell to learn a successful strategy for accepting criticism like a pro! 𝗧𝗼 𝘆𝗼𝘂𝗿 𝘀𝘂𝗰𝗰𝗲𝘀𝘀!Back to SMART.remark...
The “Write” Stuff

The “Write” Stuff

Are you delivering your intended message in your written communications?  Are you sure?  Word choice, tone, punctuation, contractions, emojis can all impact your message and the outcome, especially on a remote team.  When working remotely, you lack the face-to-face...
Leading from the Middle

Leading from the Middle

“Leadership is a choice you make, rather than a place you sit.” John Maxwell The truth is, you have influence with your client, no matter your title, and whether you are conscious of it or not. Learn how you can manage that influence and add the most value for your...
Happy to Help

Happy to Help

In a recent 3-2-1 blog, Jim Clear shared: “Different meanings can be assigned to the same events. Look for evidence of how the world is encouraging you, and you will find it. Look for evidence of how the world is burdening you, and you will find it. Choose an...
Adopt a Consultant Mindset

Adopt a Consultant Mindset

From day one, SMART Professionals are encouraged to adopt a consultant mindset in their roles with the goal of adding more value.  Check out this video to learn how SMART defines a consultant mindset, some questions that can help you get into the consultant mindset,...