SmartTalk

Join the conversation as we tackle all issues related to talent in the digital-first era.

FEATURED SMART TALK Masters Edition

Active Listening in an Agile World

Much of the conventional wisdom around active listening suggests that we remain quiet, nod, and offer the occasional “mm-hmmm” to show the talker that we’re really listening to her.  Couple that with repeating back to the talker what we thought we heard and understood her to be saying, and you’ve got the formula for good active listening, right?!
Wrong.

Chariti Gent

DiSC Expert. Interpersonal Communications Consultant. Team-Building Specialist.

October 15, 2019

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PREVIOUS Masters Edition TALKS

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What is about a leader that you find appealing? They inspire others, earn trust, and get things done.

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Neuroscience of Conversational Blind Spots

Blind Spot #1 – Assuming everyone thinks like me.  Blind Spot #2: Feelings don’t change my reality.

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Effectively Communicating Through Change

In your mind, what’s a necessary condition for communicating effectively during a time of change?

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A Project Manager's Guide to Digital Transformation

One might get the impression that digital transformation is something that happens at the board or executive levels with no substantial decision power for other people in the organization. That could not be further from the truth—project managers in particular play a vital role during a digital transformation.

4 Ways to Compete for Talent in the Digital Age

Few people would debate that companies need to pick up the pace of digitalization to remain competitive. But although they make financial investments in digital transformation, they may underestimate the importance of technology talent in successfully executing such a shift.

Digital Transformation through Adoption Change Management

Organizations often achieve low adoption with the implementation of new technologies due to staff not being prepared to adapt and incorporate these toolsets into regular work routines. The primary reason for failure of technology adoption is resistance to change, which is mitigated most of the time when companies incorporate organizational change management as part of technology projects.

Change management for digital transformation: What's different?

Digital transformation will fundamentally change your company's mission-critical processes and operations. Done right, it changes the way your company, works, thinks and addresses challenges. If you want to change the game as CIO, you need a change management plan that addresses culture as much as technology.

Council Post: Solving Digital Transformation Cybersecurity Concerns With DevSecOps

One of the core challenges for many organizations in today’s digital world is that they must create powerful customer experiences. But this is simply not possible to do so in isolation. Third-party integrations are often what distinguishes your product or service from the competition — whether that’s integrating real-time weather data or processing payments.

Why User Experience (UX) is the Centerpiece of Digital Transformation

Whether they're focusing on Android or Apple iOS platforms, business leaders cannot overlook the importance of user experience when developing enterprise mobility strategies. An application with poor UX will present a major barrier to adoption, and it's likely that employees will turn to an alternative if the navigation and interface are difficult to manage.

Sharpen the Saw

Are you regularly investing in yourself? It’s important to take care of yourself so you can take care of business. Check out this video where we examine Stephen Covey’s ‘Sharpen the Saw’ principle ...
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Stop Saying “But” and Start Saying “And”

Do you ever catch yourself saying things like, “I love that idea, but we need to do it differently?” As soon as you say the word “but,” the other person immediately forgets the part about you loving the idea. Because you completely invalidated it with the “but” and everything that came after it. Instead, use...
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Make Work Light

Author and researcher, Liz Wiseman, takes a deep dive into what makes an IMPACT Player in her book, Impact Players, How to Take the Lead, Play Bigger, and Multiply Your Impact. If your goal is to have greater influence and impact, you’ll find lots of good stuff here to unpack. For starters: “While others add to the load, Impact Players make heavy demand feel lighter.
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