SmartTalk

Join the conversation as we tackle all issues related to talent in the digital-first era.

FEATURED SMART TALK Masters Edition

Active Listening in an Agile World

Much of the conventional wisdom around active listening suggests that we remain quiet, nod, and offer the occasional “mm-hmmm” to show the talker that we’re really listening to her.  Couple that with repeating back to the talker what we thought we heard and understood her to be saying, and you’ve got the formula for good active listening, right?!
Wrong.

Chariti Gent

DiSC Expert. Interpersonal Communications Consultant. Team-Building Specialist.

October 15, 2019

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PREVIOUS Masters Edition TALKS

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L.E.A.D.E.R.S - The 7 traits of Authentic Leadership

What is about a leader that you find appealing? They inspire others, earn trust, and get things done.

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Neuroscience of Conversational Blind Spots

Blind Spot #1 – Assuming everyone thinks like me.  Blind Spot #2: Feelings don’t change my reality.

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Effectively Communicating Through Change

In your mind, what’s a necessary condition for communicating effectively during a time of change?

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Agile Project ManagEment

A Project Manager's Guide to Digital Transformation

One might get the impression that digital transformation is something that happens at the board or executive levels with no substantial decision power for other people in the organization. That could not be further from the truth—project managers in particular play a vital role during a digital transformation.

4 Ways to Compete for Talent in the Digital Age

Few people would debate that companies need to pick up the pace of digitalization to remain competitive. But although they make financial investments in digital transformation, they may underestimate the importance of technology talent in successfully executing such a shift.

Digital Transformation through Adoption Change Management

Organizations often achieve low adoption with the implementation of new technologies due to staff not being prepared to adapt and incorporate these toolsets into regular work routines. The primary reason for failure of technology adoption is resistance to change, which is mitigated most of the time when companies incorporate organizational change management as part of technology projects.

Change management for digital transformation: What's different?

Digital transformation will fundamentally change your company's mission-critical processes and operations. Done right, it changes the way your company, works, thinks and addresses challenges. If you want to change the game as CIO, you need a change management plan that addresses culture as much as technology.

Council Post: Solving Digital Transformation Cybersecurity Concerns With DevSecOps

One of the core challenges for many organizations in today’s digital world is that they must create powerful customer experiences. But this is simply not possible to do so in isolation. Third-party integrations are often what distinguishes your product or service from the competition — whether that’s integrating real-time weather data or processing payments.

Why User Experience (UX) is the Centerpiece of Digital Transformation

Whether they're focusing on Android or Apple iOS platforms, business leaders cannot overlook the importance of user experience when developing enterprise mobility strategies. An application with poor UX will present a major barrier to adoption, and it's likely that employees will turn to an alternative if the navigation and interface are difficult to manage.

The ‘Write’ Stuff

Are you delivering your intended message in your written communications?  Are you sure?  Word choice, tone, punctuation, contractions, emojis can all impact your message and the outcome, especially on a remote team.  When working remotely, you lack the face-to-face interactions and body language cues, so “every word you type (or don’t) is important in conveying your ideas and communicating effectively with your colleagues”.  This article is loaded with tactical tips for communicating effectively on a remote team or any team.  Try some of these tips for yourself and let us know the impact it has on communicating with your team.…
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Leading from the Middle

“Leadership is a choice you make, rather than a place you sit.” – John Maxwell   The truth is, you have influence with your client, no matter your title, and whether you are conscious of it or not. Learn how you can manage that influence and add the most value for your team. Check out this video for advice on leading from your seat, starting with…   Invest in relationships Be prepared, every time you take your client’s time Know when to push and when to back off Be better tomorrow than you are today To Your Success! For Additional Smart Remarks:…
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Happy to Help

In a recent 3-2-1 blog, Jim Clear shared: “Different meanings can be assigned to the same events. Look for evidence of how the world is encouraging you, and you will find it. Look for evidence of how the world is burdening you, and you will find it. Choose an explanation that empowers you.” While we cannot control much of our circumstances, we can control how we view them and how we respond.  As a contractor at a client, I found it helpful to take this approach.  I remember a time when the client wanted to choose Option 4 when we…
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