Are you a detail-oriented problem solver? Do you enjoy helping others and digging until the problem is found and resolved? If so, this role may be for you!
As a Support Desk Technologist you will be working with the Incident/Major Incident Team, working to manage the IT Incident process and ensuring support teams are following the established processes.
This is a contract role, including full benefits and the possibility of extension.
Please Note: This position has a responsibility to participate in the Major Incident on-call team support rotation, for after hours and weekend support.
- Support a variety of customers, troubleshooting technical problems
- Provide technical support related to software and hardware systems
- Configure, monitor, control and maintain systems
- Analytical ability
- Change Management
- Communication skills
- MS Windows
- Relationship building
If you are interested, please apply today!
Smart Solutions, Inc. is an equal opportunity employer functioning under an Affirmative Action Plan.