Service Now Developer (011649)

  • Contract
  • Remote
  • Job Number: 011649

Job Description

Do you have great customer service skills? Are you able to work independently in a high-volume environment? Then this might be the position for you!

As a Service Now Developer (SAM), you will answer technical questions on varied TS procedures and software that is used by the college. You will design, implement, and maintain the organization’s application systems and/or IT infrastructure.

This is a contract position, including full benefits and possibility of extension

Location: Remote

Responsibilities:

  • Provide an architectural framework for information system development, maintenance, and enhancement efforts.
  • Understand user and process requirements and ensure those requirements can be achieved through high quality deliverables.
  • Work closely with developers and engineers to develop road maps for applications, align development plans, and to ensure effective integration among information systems and the IT infrastructure.
  • Monitor technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and company standards, as well as emerging business requirements.
  • Analyze systems and perform usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
  • Conducts routine tasks as directed. Moderate supervision with some latitude for independent judgement.

Required Skills:

  • Understand software/hardware asset management
  • Worked with an incident tracking system, such as ServiceNow
  • Understand the interactions between systems, applications, and services within the environment, and evaluate the impact of changes or additions

If you are interested, apply today!

Smart Solutions, Inc. is an equal opportunity employer functioning under an Affirmative Action Plan.

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