Change Management Analyst (11836)

Job Description

As a Change Management Analyst, you will work on project(s) relating to a large enterprise-wise initiative/program modernizing business process and consolidating numerous systems.

This is a 6-month Contract role, including full benefits and possibility of extension

Location: Hybrid in Madison, WI (in office up to 4 days/week)


  • Implements change management activities for the program with a focus on impacted stakeholders and alignment with overall change program.
  • Captures and consolidates change impacts. Supports the development and execution of change action plans and materials required to support system roll outs.
  • Plans, develops, and executes stakeholder engagement activities and communications leveraging multiple engagement/communication channels.
  • Modifies or develops end-user training materials including instructor-led training and web-based training materials using defined authoring tools.
  • Delivers end-user training.

Required Skills:

  • Bachelor’s Degree in Communications, Organizational Design, Management Information Systems, or Business or related field preferred.
  • Experience in Software implementation/business systems transformation.
  • Experience in utility operations or similar field is strongly preferred.
  • Change management and/or training certification a plus.
  • Effective collaboration skills, focusing on strong working relationships with all functional units of the organization.
  • Strong analytical, diagnostic, and consultative skills with ability to process information into management options and recommended decisions.
  • Strong leadership skills; strong coaching and influencing skills; and demonstrated ability to build relationships and effectively collaborate with teams, employees, leadership, and external partners.
  • Excellent organization skills, ability to multi-task and meet tight deadlines.
  • Strong verbal, written, presentation, and communication skills.
  • Proficient using Microsoft office applications and reading Visio business process diagrams. Working knowledge of designing SharePoint or collaboration sites a plus.
  • Instructional design or training documentation skills a plus.

If you are interested, apply today!

Smart Solutions, Inc. is an equal opportunity employer functioning under an Affirmative Action Plan.

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